Model
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Claim to the Customer Ombudsman of a financial institution
Business LawAs a user of financial services, you have the right to file complaints and claims for breaches by your financial institution. The complaint procedure begins by filing a claim with the institution itself.
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Complaint Form to the Bank of Spain
Business LawIf the customer service or the customer ombudsman of your institution does not address your complaint, you can file a complaint with the Bank of Spain.
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